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Helping Hoosiers with job loss and income disruption


In response to the massive economic disruption resulting from the COVID-19 pandemic, many Indiana libraries are, or will be, helping residents apply for unemployment and eligibility programs such as SNAP, TANF, and Healthcare. The sessions below are a part of a series aimed at helping library staff understand the resources and the most effective ways to help residents. Recordings of the webinars are linked below.

Intro to FSSA DFR's SNAP, TANF, and Health coverage

Watch this 11-minute session for a brief overview of three  eligibility programs through the IN Family and Social Services Administration's Division of Family Resources. 
Download the slides and view  the recording.

Helping with online applications for SNAP, TANF, and Health Coverage  


This longer session walks through the application process, including basic eligibility and benefits.

Download the slides and view the recording.

Learn about the FSSA Benefits Portal by visiting it. 

SNAP, TANF, and Health Coverage: Q&A with FSSA's DFR Director of Training


This session was recorded live 4/29 with FSSA's DFR staff team to help you help residents with applications. ILF is working to post the slides, recordingThis session builds on sessions 1-2 at left.

Part II with FSSA DFR Training Team

MAY 15

This session was recorded live 5/15 with the FSSA DFR team. 

Here are the slides and recording.  FAQ and docs discussed during session will be posted soon.

Applying for Unemployment

DWD training 

This recording provided by IN Department of Workforce Development provides an overview of the unemployment application process.  

View the recording. Go to DWD's unemployment site.

How Libraries are help residents apply

(coming soon)

Learn the specifics of how libraries are helping residents - document services, appointment only, telephone access, referrals and more. 


Test yourself with a short quiz after each session. (coming soon)

No certificates will be sent until after all are completed in early May. Library Education Units will be provided for sessions 1-2 combined, session 3 and/or 5 of the series. By completing the form below, you are indicating your interest in completing the series.  Please check all the videos you have completed. Please only submit form once. If you need to add sessions, please contact

LEU/TLEU Certificate Request Form

more Calendar

ILF Library Snapshot Day

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